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Heavy weight parts and chemicals can only ship UPS and may incur additional shipping fees.

If USPS is selected at checkout, a Joliet Powersports representative will contact you to receive payment for the additional shipping cost (if any apply) before the item is shipped. Packages that have a dimension over 24" or weigh over 20 lbs. could incur additional shipping fees and will not qualify for the free shipping promotions. A Joliet Powersports representative will contact you if additional fees apply.

When will your order ship? 

Our goal (not a guarantee) is to process and ship out orders that are placed before 12 p.m. CST Monday - Friday on the same day for in stock items. Order's placed after 12 p.m. CST will ship out by no later than the end of the following business day for in stock items. There are rare occasions that Joliet Powersports is understaffed or gets over loaded with next day air shipments and can't get the priority mail and ground orders processed that same day. In this occasion, a representative will reach out to you via phone or email to notify you that your order is not going to ship the same day. If you need to ensure that your order goes out the same day the order is placed, please place your order before 12 p.m. CST and contact Joliet Powersports at (815) 582-6043 to notify the shipping associate of its urgency.

How and when will you receive items that we don't have in our inventory? 

Although Joliet Powersports has a large Cobra Motorcycle parts inventory, we don't stock everything and there are times that certain products are in high demand. In the scenario that your complete order is not in our inventory and ready to be shipped the same day from our facility, a Joliet Powersports representative will contact you to work out the shipping options and get your parts to you as soon as possible. If they are accessories or items that are not OEM Cobra parts, there may be a 1-3 day processing time before your order is shipped. There is also the possibility of an item being on back order. Under all these occasions, a Joliet Powersports representative will contact you to notify you and move forward with the order as agreed upon by both parties.

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